There’s nothing worse than opening up your Netflix account to find a blacked-out screen with the caption: “Too many people are using the account.”
Suddenly, your mind sifts through a mental Rolodex of every person you’ve ever known who may have obtained your password. But sometimes, instead of tracking down the culprits, it’s easier to simply boot them from your account, once and for all.
The folks over at Wired have put together a handy guide to kicking digital freeloaders from a number of streaming accounts. We’ve also gone ahead and added other necessary sites and social media outlets, so you’ll never have to deal with usage issues again:
On the Netflix home screen, navigate to “Account” on the top right. Next to “Settings,” select “Sign out of all devices.” You’ll receive a prompt that asks you to confirm whether you want to sign out. Once you’ve confirmed, this process may take up to eight hours before every device is fully signed out. In the meantime, sign back in, change your password under “Account.” Your account is yours once again and moochers will need the new password to log in. If you also want to view streaming activity, next to “Settings,” click “Recent Device Streaming Activity.” This will tell you when your account has been used and from where (so you can make some informed guesses about other users on your account).
From the home page, select your user name at the top right and a dropdown will appear. Select “Account.” Under “Privacy and Settings,” select “Protect Your Account.” You’ll receive a prompt to confirm whether you’d like to sign out of all devices. From here, sign back in, select “Account” again, and scroll down to find the option to change your password.
From the homepage, select “Profile” followed by “Account.” You’ll be taken to an “Account overview” page. Scroll down and select “Sign out everywhere.” You’ll immediately be signed out. Sign in again, go back to “Account,” and select “Change Password.”
From the Prime Video home page, select the “Menu” dropdown on the upper right-hand corner, followed by “Settings.” Select “Your Devices” and here you’ll find any device connected to Prime Video. Go ahead and select “Deregister” on any device you’re ready to kick out.
From a mobile device, on your profile, click the wheel next to “Edit Profile.” Select “Password” and enter your current password and new password. Once you save, it should automatically kick any existing device out of your account.
From the home page, click the dropdown arrow on the top right and select “Settings.” Select “Security and Login” on the left and scroll down to “Where You’ve Logged in” to view all the devices that have connected to your account. If you want to disconnect a specific device, select the three dots on the right and click on “Not You?” to secure your account. If you want to log out of all devices, select “Log Out Of All Sessions,” which will require all users to log in again. From the “Security and Login” page, scroll down to “Login” and next to “Change Password,” select “Edit.”